Financial Counselor
Riverwood Healthcare Center• Aitkin, MN, US, MN
•$19 - $23•Onsite
About The Position
The Financial Services Representative serves as a primary resource for patients, providers, nursing staff, and other departments regarding patient financial services, insurance requirements, account resolution, and payment arrangements. This position is responsible for facilitating financial counseling, financial assistance, insurance notifications, complaint resolution, and revenue cycle support while ensuring exceptional customer service and compliance with organizational policies and payer requirements.
Requirements
- High school diploma or equivalent required.
- Strong communication, organizational, and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive financial information professionally.
Nice To Haves
- Customer service, insurance, registration, billing, collections, or healthcare financial experience preferred.
- Working knowledge of healthcare insurance, patient billing, and payment arrangements preferred.
Responsibilities
- Facilitating financial counseling
- Financial assistance
- Insurance notifications
- Complaint resolution
- Revenue cycle support
- Ensuring exceptional customer service
- Ensuring compliance with organizational policies and payer requirements
Benefits
- health insurance
- dental insurance
- vision insurance
- life insurance
- a 401(k)-retirement plan
- wellness benefits with on-site fitness center
- a time off package to maintain a healthy home-work balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
