Financial Counselor

Acadia Healthcare•Council Bluffs, IA

About The Position

Overview We are looking for a full-time Financial Counselor for our new Methodist Jennie Edmundson Behavioral Health Hospital! What would you do in this role? You would be r esponsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. Methodist Health System, the region’s most established not-for-profit provider, has partnered with Acadia Healthcare, the nation’s largest standalone behavioral health company, to open a new 96-bed inpatient behavioral health hospital in Council Bluffs, Iowa. This marks Acadia’s first acute psychiatric facility in Iowa, expanding much-needed access to behavioral health services across Southwest Iowa and the Greater Omaha area. Just minutes from downtown Omaha, Council Bluffs blends small-town charm with city convenience—offering affordable living, great schools, and a strong sense of community—making it an ideal location for this important new facility. Scheduled to open in June 2026, Methodist Jennie Edmundson Behavioral Health Hospital will offer a full continuum of inpatient and outpatient care for adults, seniors, and youth, including programs for mood disorders, dual diagnosis, geriatric psychiatry, child & adolescent care, PHP/IOP, and ECT. The facility will play a vital role in addressing the region’s significant behavioral health bed shortage. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 253 plus behavioral healthcare facilities with approximately 11,200 beds in 38 states and Puerto Rico. With more than 23,500 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S. Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

Requirements

High school diploma or equivalent required.
Three or more years' experience in related field required.
Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc).
Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
Complete adjustment forms for any charity or administrative adjustments for approval.
Complete promissory notes for patients that request payment arrangements.
Update daily the upfront collection log, charity log, and admin adjustment log.
Review with BOD on a weekly basis.
Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
Perform other functions and tasks as assigned.