FINANCIAL COUNSELOR
About The Position
Cedar Hill Regional Medical Center GW Health is seeking an experienced Financial Counselor – Patient Access (Full Time). This role is responsible for the in-depth and detailed evaluation of patient financial history for both uninsured and under-insured patients (inpatient and outpatient) to determine eligibility for State and Federally funded financial assistance programs. The Financial Counselor will also ensure insurance authorization for patient services has been obtained/verified, establish working relationships with all departments of CHRMC and contractors, and conduct timely follow-up/monitoring of accounts to ensure time frames are maintained according to statute. The position supports an organizational culture that upholds the highest degree of service excellence standards to all customer groups.
Requirements
- Associate degree or Certified Healthcare Access Associate (CHAA) certification
- 5 years of current experience in a hospital registration, Business office and/or Case Management as related to insurance
- Knowledge of medical terminology.
- Strong communication skills, both verbal and written
- Demonstrates sound judgment and critical thinking skills
- Strong organizational and problem-solving skills and PC and spreadsheet proficiency
- Strong Service Excellence skills
- Works well in a stressful environment
- Ability to complete multiple tasks simultaneously and work under pressure
- Effective communication skills, both verbal and written
- Effective interpersonal skills
- Ability to maintain confidentiality
- Ability to adapt to multiple and changing priorities
Responsibilities
- In-depth and detailed evaluation of patient financial history for both uninsured and under-insured patients (inpatient and outpatient).
- Determine eligibility for State and Federally funded financial assistance programs.
- Ensure insurance authorization for patient services has been obtained/verified.
- Establish working relationships with all departments of CHRMC and contractors.
- Conduct timely follow-up/monitoring of accounts to ensure time frames are maintained according to statute.
- Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups.
Benefits
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
- Competitive Compensation & Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
