Financial Counselor, 40hrs

TaraVista Behavioral Health•Devens, MA
•Onsite

About The Position

The Financial Counselor is responsible for meeting with patients prior to discharge to collect any co-pays and/or monies associated with their admission. This role involves reviewing and confirming that appropriate billing documentation has been obtained, maintaining knowledge of all insurance guidelines and applying them to the collections process, and billing and follow-up of all Self-Pay accounts. The Financial Counselor will also meet with patients to review financial responsibilities and assist them in applying for MassHealth or other coverage options. This is a full-time position working 40 hours per week, Monday through Friday.

Requirements

  • Previous Financial Counselor experience required; minimally 2 years, preferably in an inpatient psychiatric facility.
  • Must obtain the MassHealth Financial Counselor Certification within 90 days of hire
  • Must be knowledgeable in Massachusetts insurances as well as commercially insured in state and out of state insurances, Medicaid, and Managed Care insurance
  • Experience in Microsoft Office and other computer software products and/or grasp technology quickly
  • Sufficient typing and computer skills.
  • Comfortable and knowledgeable psychiatric patients

Responsibilities

  • Reviews and confirms that appropriate billing documentation has been obtained
  • Maintains knowledge of all insurance guidelines and applies to collections process
  • Billing and follow-up of all Self-Pay accounts
  • Meets with patients to review financial responsibilities
  • Assists patients in applying for MassHealth or other coverage options
  • Performs related duties as required or as assigned by Director of Patient Financial Services

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) match
  • Employer paid long term disability (LTD)
  • Employer paid life and AD&D Insurance
  • Generous Paid Time Off
  • Flexible Spending Account
  • Tuition Reimbursement
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