Financial Counselor - Infusion
About The Position
Join Vancouver Clinic's Infusion Team as a full-time Financial Counselor at our 87th Avenue location! In this vital role, you will help patients navigate the financial aspects of their care by verifying insurance eligibility, securing authorizations for infusion treatments, and providing clear guidance on benefits, co-payments, and potential out-of-pocket costs. You will be working closely with providers, patients, and clinic staff, and will play a key role in ensuring timely treatment scheduling, coordinating financial assistance resources, and delivering compassionate support throughout the patient experience. If you are detail-oriented, patient-focused, and thrive in a collaborative healthcare environment, we encourage you to apply!
Requirements
- High school diploma or equivalent required.
- Experience with and knowledge of patient assistance programs, insurance plans, and criteria for infusion treatments required.
- Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic.
- Applicants must be authorized to work for any employer in the U.S.
Nice To Haves
- One (1) year of medical terminology and/or ICD-9, CPT, HCPC coding experience strongly preferred.
- Two-years of financial counseling experience in a healthcare setting strongly preferred.
Responsibilities
- Verifying insurance eligibility
- Securing authorizations for infusion treatments
- Providing clear guidance on benefits, co-payments, and potential out-of-pocket costs
- Ensuring timely treatment scheduling
- Coordinating financial assistance resources
- Delivering compassionate support throughout the patient experience
Benefits
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
