Financial Counselor II

Samaritan Health Services • Portland, OR

1d • Onsite

About The Position

A Financial Counselor II assists in the completion and coordination of all front-end activities associated with patient financial processing in Patient Access Services functional areas. Prioritizes and coordinates patient accounts from patient scheduling through patient discharge to ensure that patient financial obligations are met prior to patient encounters (outpatient) or patient discharge (inpatient). Accurately completes patient accounts based on departmental protocols, policies and procedures, and compliance with regulatory agencies, including but not limited to pre-admission, admission, pre-registration and registration functions. Ensures all insurance requirements are met prior to patients' arrival and informs patients of their financial liability prior to arrival for services. Arranges payment options with the patients. Maintains excellent working relationships with community providers and their staff. The Financial Counselor II position is the fully cross-functional level position in the Patient Access Services (PAS) Financial Counseling career path. The Financial Counselor II performs all financial screening, registration and cashiering functions.

Requirements

• Associate or business degree preferred.
• Registration or medical office experience preferred.
• Medical terminology and computer proficiency preferred.
• Proficiency with personal computers.
• Good communication and organizational skills.
• Ability to work in stressful situations.
• Crisis control intervention skills.
• Excellent communication and public relations skills.
• Ability to use CRTs, printers, automatic and manual embossers, typewriter, and copy machine.
• Must demonstrate ability to effectively communicate and interact with all age groups.
• Certified as a Certified Application Counselor (CAC) by a training agency of the New York Department of Health and by the Healthcare Financial Management Association (HFMA) as a Certified Revenue Cycle Representative (CRCR)within 1 year of date of hire.

Responsibilities

• Assists in the completion and coordination of all front-end activities associated with patient financial processing in Patient Access Services functional areas.
• Prioritizes and coordinates patient accounts from patient scheduling through patient discharge to ensure that patient financial obligations are met prior to patient encounters (outpatient) or patient discharge (inpatient).
• Accurately completes patient accounts based on departmental protocols, policies and procedures, and compliance with regulatory agencies, including but not limited to pre-admission, admission, pre-registration and registration functions.
• Ensures all insurance requirements are met prior to patients' arrival and informs patients of their financial liability prior to arrival for services.
• Arranges payment options with the patients.
• Maintains excellent working relationships with community providers and their staff.
• Performs all financial screening, registration and cashiering functions.

Benefits

• Exceptional, dedicated people, rewarding opportunities, an excellent compensation and benefit program, and the ability to shape healthcare in our community are some of the reasons to join Samaritan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees