Financial Counselor I - WPH PATIENT ACCESS
Orlando Health•Orlando, FL
•Onsite
About The Position
As a Financial Counselor I, you will play a vital role in helping patients and their families navigate the financial aspects of their care. This includes providing clear explanations of billing processes, assisting with insurance verification, and creating a welcoming, informed experience during what can often be a stressful time.
Requirements
- High School diploma or equivalent.
- Completion of Patient Financial Services Orientation program and required annual education.
- Minimum of 2 years in a financial, business office, or customer service environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Strong typing skills.
- At least 1 year of PC/Windows experience.
Responsibilities
- Provide clear explanations of billing processes.
- Assist with insurance verification.
- Create a welcoming, informed experience for patients and families.
Benefits
- Access to educational programs.
- Well-being services.
- Professional development opportunities.
- Day-one benefits.
- Options that support work-life balance and long-term career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
