Financial Counseling Specialist

University of Arkansas•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks ( available for benefits eligible positions only ): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] . The Financial Counseling Specialist is responsible for planning, organizing and implementing financial counseling services to patients and families. This position is responsible for screening patients to determine potential for program assistance and subsequent completion of applications with the patient and family. The Financial Counseling Specialist maintains knowledge of community agencies and resources to facilitate appropriate referrals and identification of payment sponsorship and assists with the establishment of payment plan and collection of approved deposits and prior balances.

Requirements

Bachelor’s degree in finance, business or related PLUS two (2) years of experience in healthcare revenue cycle or revenue cycle related function OR High School Diploma/GED PLUS 6 years of experience in healthcare in a revenue cycle related function.

Responsibilities

Meet with all self-pay, inpatient and observation patients to explain benefits, financial obligation, payment options and assistance programs.
Assist patients and families in the completion of applications for financial assistance.
Assist with financial screening and program explanation in the emergency department, as requested.
Work effectively in a team environment.
Comply with safety principles, laws, standards and regulations associated with CMS, Joint Commission, EMTALA and OSHA.
Ensure compliance with UAMS Patient Access, UAMS confidentiality and HIPAA related policies and procedures.
Models the Core Values of UAMS - Integrity, Respect, Diversity, Teamwork, Creativity, and excellence in compliance with company guidelines.
Performs related responsibilities as required or assigned.