Specialist, Financial Counseling

Ensemble Health Partners • Fredericksburg, VA

3d

About The Position

The Financial Counseling Specialist is responsible for assisting patients in understanding and managing their financial obligations related to healthcare services. Focuses on reviewing benefits, estimating patient liabilities, and facilitating payment arrangements while ensuring compliance with organizational policies and regulatory requirements. Obtains and verifies patient insurance and financial information, calculates estimates for out-of-pocket costs, and collects payments at the point of service. Explains financial assistance programs. Guides patients through application processes. Addresses inquiries regarding billing and coverage. Maintains accurate account documentation, performs daily cash reconciliation, and collaborates with internal teams to ensure proper handling of regulatory forms and patient notifications. Engages patients through in-person financial consultations at the patient’s bedside to explain coverage, costs, and available assistance program.

Responsibilities

• Assisting patients in understanding and managing their financial obligations related to healthcare services.
• Reviewing benefits
• Estimating patient liabilities
• Facilitating payment arrangements while ensuring compliance with organizational policies and regulatory requirements.
• Obtaining and verifying patient insurance and financial information
• Calculating estimates for out-of-pocket costs
• Collecting payments at the point of service.
• Explaining financial assistance programs.
• Guiding patients through application processes.
• Addressing inquiries regarding billing and coverage.
• Maintaining accurate account documentation
• Performing daily cash reconciliation
• Collaborating with internal teams to ensure proper handling of regulatory forms and patient notifications.
• Engaging patients through in-person financial consultations at the patient’s bedside to explain coverage, costs, and available assistance program.

Benefits

• comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs
• Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees