Financial Counseling Specialist Senior - Transplant

University of Arkansas System•Little Rock, AR

6d•Onsite

About The Position

The Financial Counseling Specialist Senior duties are to evaluate financial coverage for patients being considered for solid organ transplant, including the pre-op and post-op period. The Financial Counseling Specialist Senior will verify insurance benefits, including pharmacy, and obtain pre-authorization for services from third party payers. The Financial Counseling Specialist Senior will also educate patients/family members, and/or care givers in a clinic setting and /or an inpatient setting on the financial requirements of transplant. Exceptional communication, interpersonal skills and vast knowledge of solid organ transplant insurance contracts and benefits, including pharmacy, are required to effectively interact with the patient, family members, and/or caregivers.

Requirements

Bachelor’s degree in Finance, Business or a related field plus three (3) years of experience in healthcare revenue cycle or revenue cycle related function OR High School Diploma/GED plus seven (7) years of experience in healthcare in a revenue cycle related function.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Exceptional communication, interpersonal skills and vast knowledge of solid organ transplant insurance contracts and benefits, including pharmacy.

Responsibilities

Performs thorough financial screening of eligible patient transplant referrals using tools developed by the Transplant Financial Coordinators.
Researches, verifies, and documents patient insurance coverage and patient financial information.
Meets with the potential solid organ transplant candidate, their families, and/or caregivers in an outpatient or inpatient setting to review the financial aspects of transplant.
Insures authorizations and referrals required are obtained prior to services rendered.
Serves as a resource for patients, family members and/or caregivers on financial matters and assists them with questions concerning insurance and other financial issues both before and after transplant.
Works with patients and other transplant team members to address financial gaps and identify alternative funding options.
Other duties as assigned.