Financial Counseling Rep (PRN)
About The Position
Ascension Behavioral Health is seeking a Financial Counseling Representative for a PRN, On-Site position in Hoffman Estates, IL. This role is ideal for individuals passionate about supporting patients through the financial aspects of healthcare and building a career in revenue cycle and financial counseling. R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. As a Financial Counseling Representative, you will be a trusted guide for patients navigating insurance coverage, financial responsibility, and payment solutions.
Requirements
- Exceptional customer service experience, communication and interpersonal skills
- Demonstrates genuine compassion, empathy, and patience when supporting the patients, clients and team members
- Ability to explain financial and insurance concepts clearly
- Ability to multitask and prioritize quickly with HIGH attention to detail.
- Professionalism with sensitive financial conversations
- High School Diploma or GED
Responsibilities
- Provide exceptional financial counseling support by helping patients understand insurance benefits and out-of-pocket costs
- Meet with patients to discuss payment options and financial assistance programs
- Verify insurance eligibility and explain benefits clearly
- Assist with Medicaid and financial assistance applications
- Build trust with patients during stressful financial situations
- Collaborate with care teams and revenue cycle departments
- Maintain accurate documentation across multiple systems
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
