US-Financial Counseling Rep I

R1•Indianapolis, IN

5d•Remote

About The Position

For this US-based position, the base pay range is $18.59 - $25.44 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

Requirements

High School - Equivalent experience will be considered
No experience required
Sitting
Standing
Extended Computer Usage
Walking

Responsibilities

Initiate process for collecting prepays due and perform follow up activity to ensure maximum collection is achieved.
Identify hospital, public financial assistance programs for patients unable to meet their financial obligations.
Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
Contact/check insurance carriers and websites for non-automated eligibility and act as an advocate for the patient.
Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
Perform all other duties and projects as assigned.