Financial Coordinator (FT, Days)

Thomas Jefferson University • Philadelphia, PA

5d • Onsite

About The Position

The Financial Coordinator is responsible for securing accurate, timely patient insurance approvals and authorizations prior to evaluative process and admission for transplant/cellular therapy. This role involves significant interaction with attending physicians, managed care personnel, the care team, and transplant clinical coordinators. The Financial Coordinator will also work compassionately and tactfully with patients and their families to ensure clarity of financial care. A key responsibility is staying up-to-date on all insurance rules and policies regarding transplants and cellular therapy treatments. The role conducts transplant financial evaluations to determine requirements for transplantation and collaborates with the Attending Physician and Sr. Transplant Coordinator to coordinate the timing of the workup, cell collection, and transplantation. Additionally, the Financial Coordinator manages all insurance requirements for existing and new cellular therapy products.

Requirements

• High School Diploma/GED
• 2 years’ experience working in transplant or related field.

Nice To Haves

• Associate’s degree
• 4 years’ experience working in transplant

Responsibilities

• Secure accurate, timely patient insurance approvals and authorizations prior to evaluative process and admission for transplant/cellular therapy.
• Interact and communicate with attending physicians, managed care personnel, the care team, and transplant clinical coordinators.
• Work with patients and their families in a compassionate and tactful manner prior to transplant to allow for clarity of financial care.
• Be up-to-date on all insurance rules and policies regarding transplants and cellular therapy treatments.
• Conduct transplant financial evaluations with patients to determine requirements for transplantation.
• Coordinate the timing of the workup evaluation, cell collection, and transplantation in collaboration with the Attending Physician and Sr. Transplant Coordinator.
• Manage all insurance requirements for existing and new cellular therapy products.
• Obtain financial clearance information and prior authorizations for all phases of transplantation – workup, collection, and transplantation.
• Educate patients regarding insurance coverages and work with patients and families on obtaining fully approved coverage for transplantation.
• Provide additional advice and financial counseling to uninsured and underinsured patients on corrective measures to obtain coverage.
• Initiate the investigative process for newly approved cellular therapy products regarding authorization approvals.
• Communicate financial findings to transplant team members including social workers, transplant coordinators, physicians, and inpatient and outpatient care teams.
• Perform other duties as assigned.

Benefits

• Medical (including prescription) insurance
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits (group rates on insurance and discounts)
• Tuition discounts at Thomas Jefferson University (after one year of full-time service or two years of part-time service)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED