Financial Coordinator at Wood Orthodontics

Specialty Dental Brands-AZ•Anthem, AZ

2d•Onsite

About The Position

Wood Orthodontics is seeking a skilled and passionate Financial Coordinator to join their well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Requirements

Previous experience in dental or healthcare financial coordination, billing, or insurance
Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
Proficiency with dental practice management software
Excellent communication skills with the ability to explain financial concepts clearly and empathetically
Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
Capable of working independently and as part of a collaborative team in a fast-paced environment
Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards

Nice To Haves

2+ years of experience in dental or healthcare financial coordination, billing, or insurance

Responsibilities

Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software
Assist with scheduling financial consultations and preparing treatment cost breakdowns for upcoming appointments
Communicate and collaborate with the clinical and front office teams to support smooth patient experiences and financial coordination
Support front desk operations when needed, including answering phones, assisting with check-in/check-out, and appointment reminders
Help identify and implement improvements to financial workflows, billing systems, and patient communication
Participate in staff meetings, training sessions, and continuing education to stay informed of billing regulations and insurance trends
Performs other job-related duties as assigned, including contributing to evolving team and business needs in support of organizational goals