Financial Coordinator

Regional Municipality of Peel • Mississauga, ON

15h • CA$74,170 - CA$88,535 • Hybrid

About The Position

The Financial Coordinator will ensure that all monies are managed and deposited accurately to client accounts. In this role, you will review, calculate, and input charges resulting from household income changes for clients who are in receipt of subsidy, as well as provide customer service to the public and staff by responding to daily inquiries. You will support the tenant income verification process by determining the amount of rent resulting from information submitted through the annual re-documentation process and the regular household income changes.

Requirements

• Completion of a post-secondary program and one (1) year experience in an accounts receivable or payable is preferred
• At least 3 years of job related experience in Human Services
• Extensive knowledge of the Social Housing Reform Act
• Working knowledge of the Residential Tenancy Act
• Working knowledge of the Day Nurseries Act
• Sound knowledge of computer applications such as, MSOffice, Lotus Notes, Timberline, OCCMS, CSPay.
• Time management, organizational skills to prioritize a variety of different projects within time constraints and deadlines
• Demonstrated knowledge of investigative and problem solving skills.
• Research and analytical skills to gather and analyze data (past and/or present)
• Mathematical skills to ensure accuracy of past and future adjustments
• Interpersonal skills (oral and written) to communicate with a variety of audiences including staff and external clients in order to exchange and provide information as necessary
• Ability to adapt to technology changes (software/computer programs, policy changes)
• Interpersonal skills for effective liaison with other staff, division, departments and community agencies in a sensitive and effective manner
• Ability to work independently and meet deadlines
• Proven ability to work well in a team environment
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Responsibilities

• Review and update client financial information submitted by program leads
• Prepare standard and ad hoc correspondence to clients regarding complex adjustments as per policies and procedures
• Update and maintain client account information in the appropriate client management systems, including client move-ins, move-outs, transfers, parking additions/changes and all relevant financial information changes
• Create, update and maintain pre-authorized payment accounts
• Receive and deposit payments to client accounts
• Verify all payments against receipt log ensuring that payments are properly applied against charges and determine the application of ad hoc payments
• Apply open credits through the review of an open credit report and upon direction from programs to ensure the accuracy of legal notices sent to clients
• Ensure that payments are properly applied against charges and determining the application of ad hoc payments through the review of past and present data
• Develop and maintain relationships with internal client service groups
• Support changes to client financial information as directed by client service groups
• Respond to routine and non-routine requests for information from clients
• Research and analyze complex accounts receivable questions
• Apply payments as requested by the Rent Collection Coordinators
• Input invoice charges into the client management system
• Adjust the client account for insufficient funds and create the resulting administration fee
• Other related duties as required

Benefits

• % in lieu of benefits
• Voluntary enrolment into OMERS pension plan (where applicable)
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree