Financial Clearance Specialist

Confluent Health • Town of Hamptonburgh, NY

3d • Remote

About The Position

Access Physical Therapy, a member of the Confluent Health family, is seeking a full-time Financial Clearance Representative. The company fosters an amazing culture where employees love coming to work and helping patients. They provide a fun, family-like environment with support, career growth opportunities, and resources. The Financial Clearance Representative is responsible for accurately and timely verifying insurance before services are rendered, confirming coverage details, and communicating financial information to support efficient patient care and billing. The ideal candidate will have prior medical billing or insurance verification experience, strong communication skills, and the ability to resolve billing-related matters professionally.

Requirements

• High school diploma or equivalent required.
• Knowledge of insurance plans, eligibility verification, and healthcare billing terminology.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and work effectively in a fast-paced healthcare environment.
• Proficiency with electronic medical records (EMR) systems and Microsoft Office applications.

Nice To Haves

• Previous medical billing, insurance verification, or healthcare registration experience preferred.

Responsibilities

• Perform insurance verification for scheduled patient services in a timely and accurate manner.
• Confirm patient eligibility, benefits, coverage limitations, and payer requirements.
• Review patient accounts to ensure all required financial and insurance information is complete prior to service.
• Maintain accurate documentation of verification activities in the appropriate systems.
• Collaborate with clinical and administrative staff to support efficient patient scheduling and registration processes.
• Ensure compliance with organizational policies, payer guidelines, and confidentiality standards.
• Assist with identifying and escalating complex insurance issues as needed.

Benefits

• Competitive salary
• Employee-centric work culture
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks
• Commuter Plan Access (parking and mass transit) - employee funded pre-tax benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED