Financial Center Manager - Shallowford DeNovo

Fifth Third Bank • Marietta, GA

6h • Onsite

About The Position

The Financial Center Manager will participate in a comprehensive, customized onboarding and education program, rotating through Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The program is designed to prepare successful candidates for a Financial Center Manager role. After successfully completing the training program, the FCMA will be placed in a Financial Center.

The role involves learning to deepen Consumer and Small Business customer relationships, deliver memorable customer experiences, apply consultative selling skills, and recommend financial solutions. The Financial Center Manager will learn to develop an integrated book-of-business strategy, source and coach a team, cultivate collaboration with business partners, and participate in community-benefit activities. The role also includes helping provide employee feedback and development, and following the Bancorp Code of Business Conduct and Ethics and related policies.

The position is based in a normal office environment and involves extended viewing of computer screens and periodic travel within the Bancorp footprint for meetings or training. Location: Marietta, Georgia 30066.

Requirements

• College degree or at least two years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and onboarding activities from the first day through program completion, including successful completion of Consultative Selling Skills Certification.
• Learn to deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to guide and lead the team.
• Develop consultative sales skills to identify current or prospective customers’ financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy so customers across channels receive a Financial Needs Assessment and ongoing support from the best-suited banker.
• Learn to source, develop, coach, and lead a team that reinforces Core Values and business strategies.
• Help cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees timely, candid, and constructive feedback; support employee development and career growth; and recognize and reward accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees and their families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager