Financial Center Assistant Manager - Wayne, PA

Mid Penn Bank - Millersburg Branch•Radnor Township, PA
•Onsite

About The Position

Mid Penn Bank is hiring a Financial Center Assistant Manager to support our Wayne, PA location. This role is responsible for the day-to-day supervision of the team and operations, and is an active member of the Sales and Service team. The Assistant Manager works closely with the manager to set goals and ensure achievement of sales and performance objectives. The bank offers opportunities for skill development, a comprehensive range of flexible benefits, and an inclusive culture.

Requirements

  • A minimum of two (2) years’ related work experience or specialized financial education and training normally required.
  • Ability to obtain and properly maintain a National Mortgage Licensing Registration (NMLS #) in order to take applications for loans that are secured by residential real estate is a requirement of this position.
  • Ability to work a flexible schedule as required to meet operating needs.
  • Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient PC skills, including working knowledge of Microsoft Word and Excel; knowledge of policies and procedures; supervisory skills sufficient to manage employees; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual, auditory and speaking skills; valid driver’s license is required.
  • Individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.

Nice To Haves

  • Internal Supervisor Certification preferred.
  • An Associate degree in related field preferred.
  • Notary experience preferred or ability to obtain notary as needed.

Responsibilities

  • Oversees and ensures that the Financial Center operates in compliance with the company’s operating policies and procedures related to the processing of deposits, withdrawals, check cashing, cash handling, and other transactional and security operations.
  • Manages financial center operations. Educates staff on policies and procedures. Ensures office is following sound business practices. Conducts audits and ensures that regulatory and compliance requirements are followed.
  • Ensures financial center has necessary resources to successfully support customer needs (cash, staffing, etc.).
  • Reviews work, provides guidance, and makes decisions within scope of authority.
  • Maintains security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure.
  • Assists new and existing customers with various financial needs including, but not limited to, opening and servicing deposit accounts, originating consumer loans and conducting loan closings, identifying opportunities to expand customer relationships by educating and offering additional products and services, making referrals and introductions to other lines of business, processing transactions on the teller line as needed.
  • Partners with the manager to establish specific sales and service goals for the office and implements strategies to achieve these goals. Leads team by example as a top performer in sales and service goal achievement.
  • Supervises assigned employees. Manages schedules, assigns work, monitors performance. Acts as a role model. Ensures customers are treated with respect and that all team members provide exceptional customer service.
  • Has knowledge of and the ability to perform the essential duties assigned to all staff.
  • Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
  • Regular and predictable attendance is required.

Benefits

  • medical plans with prescription drug coverage
  • flexible spending account
  • dental and vision insurance
  • life insurance
  • 401(k) program with employer match
  • employee stock purchase plan
  • paid time off
  • paid holidays
  • disability insurance coverage
  • parental leave
  • employee assistance program
  • tuition reimbursement
  • mentorship programs
  • individualized development and career counseling
  • Mid Penn University courses and development programs
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