Financial Billing Analyst II

Fiserv•Alpharetta, GA

2d•Onsite

About The Position

As a Financial Billing Analyst II, you will support billing operations by analyzing billing activity, resolving discrepancies, and helping ensure accurate invoicing and financial records. You will work with finance, operations, and cross-functional business partners to support account maintenance, reporting, and issue resolution. Your work helps improve billing accuracy, strengthen order-to-cash processes, and support timely financial outcomes.

Requirements

3+ years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account analysis, and transaction processing.
3+ years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.
Experience using Microsoft Excel for data analysis, reconciliation, and reporting.
Experience maintaining billing documentation and records to support accuracy, internal controls, and audit readiness.
Bachelor's degree or higher in Accounting, Finance, Business, or related field or equivalent combination of education, related experience and/or military experience.
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience supporting order-to-cash operations in a high-volume business environment.
Experience working with billing systems, enterprise resource planning systems, or financial platforms.
Experience preparing reconciliations and supporting billing-related financial reporting.
Experience identifying process improvements within billing or revenue operations.

Responsibilities

Analyze billing transactions, account activity, and supporting records to ensure accurate invoicing and timely billing execution.
Review billing discrepancies, research root causes, and resolve exceptions in accordance with established procedures and deadlines.
Support recurring billing cycles, account maintenance, adjustments, and financial reporting activities within the order-to-cash process.
Partner with finance, operations, and internal business teams to gather information, resolve billing issues, and improve account accuracy.
Prepare and maintain billing records, reconciliations, and supporting documentation to meet internal control and audit requirements.
Monitor billing trends, exceptions, and reporting outputs to identify issues and support process improvements.
Assist with reporting, audit support, and documentation related to billing operations and financial controls.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.