Financial Associate I

Wisconsin Department of Workforce DevelopmentStevens Point, WI
Onsite

About The Position

Portage County Health & Human Services is looking to hire a full-time Financial Associate I to join the team! This position provides billing and collection services for Health and Human Services. This position also primarily retrieves electronic remittance advices, posts payments to customer accounts, and conducts client financial assessments and reviews in a timely manner.

Requirements

  • High school diploma or equivalent required.
  • Two years’ experience of general office experience required.
  • Ability to successfully pass a caregiver, criminal, and financial background check.
  • Must meet County bonding requirements.

Nice To Haves

  • Two years’ experience in medical billing and collection practices in health care or related setting preferred.
  • Any combination of education and experience that provides the required knowledge, skills and abilities.

Responsibilities

  • Conducts client financial assessments to determine maximum monthly payments in accordance with program requirements based on department and State guidelines.
  • Enters financial information accurately in the County’s client billing system.
  • Prepares special charge forms for client monthly cost share amounts based on information provided by Health and Human Services (HHS) staff and submits for approval.
  • Upon approval, updates cost share financial information for client monthly room and board cost share amount for services in the client billing system.
  • Enters community health clinic charges in the County's client billing system.
  • Enters and updates client information for accounts receivable programs by obtaining relevant personal, demographic, financial, or billing information in the client master financial record.
  • Accesses multiple insurance online systems to retrieve insurance remittances for payments made electronically to Portage County.
  • Posts all electronic and paper check payments to client accounts.
  • Verifies and reconciles posted payments, remittances, and financial system receipts on daily basis.
  • Processes all accounts receivable adjustment forms.
  • Reviews and maintains financial information annually for client inpatient services to monitor for changes in the client’s financial situation.
  • Maintains and keeps current client accounts, folders, and financial records.
  • Prepares and enters daily staff logs in the County’s client billing system.
  • Maintains the client case management system with new codes as necessary.
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