Financial Analyst

Bland•San Francisco, CA

12d•$80,000 - $135,000•Onsite

About The Position

Bland AI is the voice AI platform built for enterprises with high-volume, complex call center operations. Bland started by solving the core infrastructure problem that made voice AI unusable for business: latency, reliability, and the inability to handle real-world complexity. Where early voice AI took 7 seconds to respond and could only handle basic FAQs, Bland built the entire stack from scratch. Today, Bland's platform fully resolves up to 65% of inbound calls autonomously – handling not just FAQs, but multi-step workflows, authentication logic, business-rule-based routing, and live data lookups. For large call center operators, each percentage point of resolution Bland drives is worth $500K–$1M+ per year in savings. Bland's biggest technical differentiator: they own and operate the entire voice AI stack in-house – transcription, LLM, and TTS – rather than relying on third-party API providers. This is a deliberate architectural choice that enables the uptime guarantees, data security standards, and customization depth that regulated industries require. This role exists because the company needs someone who can help build the financial and operational foundation as we grow. This is not the most glamorous role and it is not narrowly defined. You will do a lot of everything. The work is foundational, sometimes repetitive, and often unstructured. It is also one of the best ways to learn how a startup actually works. Day to day, this role requires strong organization and comfort working in low context environments. Often, you will be given problems, not instructions. You will regularly need to figure out what the right next step even is before executing. Much of your time will be spent supporting compensation plans and commissions, building reporting and dashboards, analyzing bookings and revenue trends, helping with budgeting and forecasting, and improving the systems the company uses to make decisions. You’ll partner closely with accounting, sales, and operations to ensure leadership has accurate data and actionable insights. You will work across teams and functions and will regularly interact with leadership. Because the finance function is largely unbuilt, there is direct visibility into how decisions are made and how the business operates. You will see the full picture earlier than most people in their careers. Over time, as you build trust and ownership, this role can expand significantly. You may take on larger projects, help define processes, or move into more strategic finance or operations work.

Requirements

Bachelors degree in Finance, Economics, or a related track
Strong financial foundation, including comfort in Power BI, Excel, and other tools
Highly self-directed — does not need heavy management or a fully built playbook to be effective
Comfortable with ambiguity
Strong problem solving instincts
Willing to do unglamorous work well
Treat small details seriously and take pride in making things work
Candidates must already be authorized to work in the United States

Nice To Haves

1+ years experience in IB (Tech focus preferred), in a finance role at a high growth start-up, or an equivalent role
Experience with accounting, FP&A, and revenue recognition
Experience with M&A or strategic financial projects

Responsibilities

Supporting compensation plans and commissions
Building reporting and dashboards
Analyzing bookings and revenue trends
Helping with budgeting and forecasting
Improving the systems the company uses to make decisions
Partnering closely with accounting, sales, and operations to ensure leadership has accurate data and actionable insights
Working across teams and functions and regularly interacting with leadership