Financial Analyst

Trimble•Westminster, CO

15d•Remote

About The Position

Transform Your Impact as our Next Customer Retention Analyst! Shape the financial future of our customer lifecycle and directly empower our Chief Customer Officer to drive sustainable growth. In this high-impact role, you will leverage advanced business intelligence to elevate Net Retention Rates, accelerate time-to-value, and optimize cross-functional operations across the entire organization. About Us: Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainabili ty. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, an d more. What Makes This Role Great: You will serve as a core strategic partner within our Customer FP&A team, directly shaping our retention strategy, optimizing customer lifetime value, and turning complex metrics into actionable insights that fuel global success.

Requirements

Minimum of 5 years of experience in financial analysis, customer analytics, or SaaS FP&A roles.
Deep expertise in data analytics with demonstrated proficiency in financial systems such as Oracle or NetSuite.
Proven track record of leveraging data to drive strategic alignment across Customer Success, Support, and Renewals teams.
Demonstrated strength in process optimization and automating systems to enhance operational productivity.

Nice To Haves

Experience integrating AI-driven analytical solutions to streamline financial modeling.
Strong familiarity with product adoption metrics such as Monthly Active Users and depth-of-use tracking.

Responsibilities

Build sophisticated Business Intelligence models to deliver clear strategic insights into retention, customer delivery, and service costs.
Spearhead renewals and churn assumption frameworks to empower executive decision-making and support central revenue forecasting.
Champion customer analytics by tracking Lifetime Value, Net Promoter Score, and engagement trends to maximize platform stickiness.
Drive operational efficiency across customer-facing teams by analyzing cost-to-serve metrics, deflection rates, and service ticket productivity.