Financial Analyst I

University Health Network • Toronto, ON

3h • CA$58,578 - CA$87,876 • Onsite

About The Position

As an integral member of the Accounts Payable (“AP”) Department, the Financial Analyst I serves as the first point of contact between AP and various stakeholders internally and externally to UHN. Reporting to the AP Manager and AP Lead, the Financial Analyst I leads the review of various vendor statements, resolves any disputes with vendors on behalf of UHN and the departments, ensuring day-to-day operations are carried out in accordance with established principles, policies, and objectives.

Requirements

• University Degree in Business Administration or equivalent
• Previous experience in customer service or a customer-facing role
• 1-2 (one-two) years related experience in an accounting environment with exposure to a range of accounting principles, practices and procedures
• Ability to analyze and interpret large quantities of financial and statistical data; systems thinker
• Excellent oral and written communication skills
• Demonstrated commitment to excellent client service and satisfaction
• Demonstrated problem solving skills with strong organization and time management skills
• Skill in accurately performing detailed numerical computations in a timely manner using large amounts of financial and/or statistical data
• Sound professional judgment, initiative, and the ability to multi-task and meet tight deadlines
• Strong knowledge of computer application accounting systems & software applications, preferably in a Microsoft Office environment (i.e., Excel, SharePoint, Word, Access)
• Adheres to confidentiality policy for sensitive financial data and information

Nice To Haves

• Experience with SAP, preferred
• Working towards completion of a professional accounting program, preferred – eg. CPA or relevant combination of education and experience

Responsibilities

• Handles inbound and outbound calls and emails from vendors, customers, and internal departments, providing timely and accurate responses to inquiries related to accounts payable
• Assists with status updates on outstanding invoices, payment schedules, and reconcile payment issues. Investigate payment discrepancies and works with the operations team to resolve them
• Provides excellent customer service over the phone and via email to answer inquiries, verify information and/or resolve issues
• Maintains detailed records of all customer interactions, including inquiries, responses, resolutions, and follow-up actions
• Works closely with the accounting and procurement teams to ensure proper documentation and timely payments
• Identifies and escalates unresolved issues to the appropriate department for further action
• Accurately review complex vendor statements, resolve issues on outstanding invoices and follow up with the appropriate stakeholders to communicate results and issues
• Liaise on a regular basis with UHN departments, vendors, and other stakeholders to obtain information, respond to questions and requests
• Understand procedures and policies in AP with regards to vendor management, invoice management, and payments, and able to reinforce it when required
• Lead escalations coming to AP and resolve any issues effectively
• Assist the AP Lead with reporting needs as required from management including AP monthly metrics, to facilitate the decision making and financial reporting process
• Perform cross-functional and other responsibilities

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level