Harold Washington College Federal Work Study Student- Financial Aid Student Representative

CCC Social Sourcing • Chicago, IL

1d • Onsite

About The Position

City Colleges of Chicago’s Federal Work Study Program (FWS) provides subsidized part-time employment to eligible students to help meet postsecondary financial needs. The program encourages students to gain experience in areas related to their studies when possible, with wages available for educational and living expenses. FWS positions are offered in academic departments, laboratories, libraries, administrative offices, student centers, and some off-campus locations.

The Financial Aid Student Representative works in the Financial Aid Department at Harold Washington College. Under the assigned supervisor’s direction, the student representative supports office operations, welcomes and guides visitors, and responds to inquiries. The position requires eligibility for the Federal Work Study Program and compliance with City Colleges of Chicago customer service standards.

Requirements

• Be at least 16 years old, have work permit consent, and be eligible to work in the United States.
• Be actively attending one of the City Colleges of Chicago.
• Be enrolled in at least 6 semester hours of pre-credit or credit classes.
• Be pursuing an approved educational credential, degree, or certificate.
• Maintain a minimum cumulative 2.0 GPA; the requirement is waived for first-semester new students.
• Be in good standing with no City Colleges of Chicago academic restrictions.
• Not be a current full-time or part-time City Colleges of Chicago employee.
• Have a high school diploma or be actively pursuing a GED at City Colleges of Chicago.
• Be part of the Student Financial Aid Program and approved for Federal Work Study.
• Successfully pass the CCC hiring process, including a criminal background check and drug screening if the job description includes sensitive responsibilities.
• Have knowledge of Excel, completion of a FAFSA application, and strong customer service.

Responsibilities

• Assist at the reception desk and greet students, faculty, and staff entering the office.
• Be present in the Greeting Center and guide students with directions.
• Assist staff with the day-to-day functions of the office.
• Answer inquiries via email, phone, and Zoom.
• Adhere to the City Colleges of Chicago Customer Service Excellence Standards.
• Promote a positive role model and favorable public image as a City Colleges of Chicago representative.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED