Financial Aid Secretary/Receptionist

Wharton County Junior CollegeWharton, TX
Onsite

About The Position

The Financial Aid Secretary/Receptionist is a key member of the Enrollment Management team. The Secretary/Receptionist will demonstrate a high degree of professionalism and commit to a student-centered approach to customer service. Responsibilities include, greeting visitors, answering incoming calls, and answering questions about the financial aid process. The full job description can be viewed on the Wharton County Junior College Website at www.wcjc.edu.

Requirements

  • A High school diploma or equivalent required.
  • A minimum of two (2) years of current related work experience is required, including at least one (1) year of full-time customer service or clerical experience in an office environment.
  • Must possess excellent customer service and interpersonal skills with the ability to provide courteous, professional assistance to students, employees, and the public.
  • Strong written and verbal communication skills are required.
  • Proficiency in Microsoft Office applications, including Word, Outlook, and Excel are required.
  • Must have the ability to manage multiple priorities, maintain confidentiality, exercise sound judgment, and work effectively in a fast-paced, team-oriented environment.
  • Demonstrated dependability, professionalism, and commitment to providing quality customer service is also required.
  • Successful completion of a criminal background check is required.
  • Resume
  • Cover Letter outlining relevant work experience

Responsibilities

  • Greeting visitors
  • Answering incoming calls
  • Answering questions about the financial aid process
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