Financial Aid Process Specialist

Eastern Michigan University • Ypsilanti Charter Township, MI

1d • Onsite

About The Position

Assist in the administration of diverse financial aid programs and internal policies and procedures.

Requirements

• Knowledge of basic accounting principles, business correspondence, and automated office systems.
• Strong skills in written and interpersonal communication, organization, and problem solving.
• Ability to read, write, interpret instructions and perform basic arithmetic calculations.
• Ability to analyze and accurately review large volumes of data to ensure integrity of computerized database.
• Ability to independently prioritize, organize and carry out work assignments to comply with deadlines.
• Previous experience providing knowledge and skills in computer systems, use of reporting applications and database systems.
• Ability to communicate effectively both orally and in writing.
• Three years' directly-related, high-volume records' processing and customer service experience.

Nice To Haves

• Additional course work and/or experience equivalent to an Associate's degree.
• Experience in Microsoft Access and Excel.
• Two years' experience within EMU's Financial Aid Office.
• Working knowledge of Financial Aid principles.
• Knowledge of the University's Red Flags Rule and Identify Theft Prevention Policy and Procedure.

Responsibilities

• Communicate to students and other interested persons available financial aid programs, eligibility requirements and procedures.
• Assist advisors with the processing of financial aid application materials to determine aid eligibility status.
• Advise lower-level staff on matters relative to appropriate office and/or financial aid application guidelines.
• Assist the Director and/or Assistant Directors in developing procedures for processing, recording, and filing various financial aid award and disbursement transactions.
• Assist in the review and revision of office policies and procedures.
• Prepare and/or assist in the preparation of various reports.
• Adhere to any and all NCAA, Mid-American Conference and Eastern Michigan University policies, rules, regulations, and operational procedures.
• Perform related departmental duties, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED