Financial Aid Officer

Aviation Institute of Maintenance•Philadelphia, PA

22h•Onsite

About The Position

The Aviation Institute of Maintenance (AIM) is seeking a detail-oriented, student-focused Financial Aid Officer. This role is ideal for someone passionate about helping students access financial resources and guiding them through the financial aid process with accuracy, professionalism, and care. As a Financial Aid Officer, you will support students by processing financial aid documentation, ensuring compliance with federal and institutional regulations, and providing exceptional service throughout the funding process. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining a student-centered approach.

Requirements

High School Diploma or GED required
Financial aid experience required
Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook
Ability to quickly learn and adapt to new financial aid systems and software
Exceptional organizational skills with strong attention to detail and accurate record-keeping abilities
Outstanding interpersonal and communication skills with a student-focused mindset
Ability to work collaboratively in a team-oriented environment with diverse student populations
Strong customer service skills with the ability to provide timely and informative student support
Must not be in default on federal student loans

Nice To Haves

College coursework in accounting, finance, or a related field preferred
Proprietary school financial aid experience preferred

Responsibilities

Process financial aid documentation including FAFSA applications, VA Education Benefits, Military Tuition Assistance, scholarships, and loan documentation
Monitor FAFSA submissions, ISIR receipt, verification requirements, and student eligibility for aid disbursement
Track Master Promissory Notes (MPNs) and conduct entrance and exit loan counseling sessions
Maintain accurate student records while ensuring compliance with federal, state, and institutional financial aid regulations
Review incomplete files and follow up with students regarding required documentation
Monitor student accounts to ensure proper financial aid packaging and timely funding disbursement
Meet with incoming students to explain financial aid options, required documentation, and available resources
Provide ongoing support to students regarding financial aid questions and refer students to appropriate departments when needed
Assist with additional projects and responsibilities as assigned by campus leadership