Financial Aid Officer (2 Vacancies)

Universities of Wisconsin • Green Bay, WI

5d • $46,000 • Hybrid

About The Position

The Financial Aid Officer plays a critical, student-centered role in advancing the University of Wisconsin–Green Bay’s mission to provide access to high-quality education and empower student success. This position evaluates and verifies financial aid applications, supports accurate reporting, and awards federal, state, university, and external financial aid and scholarships with precision and care. By ensuring compliance, accuracy, and equitable distribution of funds, the Financial Aid Officer directly supports UW‑Green Bay’s strategic priorities of access, student success, and inclusive excellence—helping learners from all backgrounds move confidently toward their educational goals. Serving in multiple capacities within the Financial Aid Office, the Financial Aid Officer collaborates with students and families, presents financial aid information at on- and off‑campus events, and helps triage financial aid processes to ensure timely, responsive service. Guided by UW‑Green Bay’s core values, this role advances fearlessly through complex regulations, empowers student confidence through clear guidance, provisions access by removing financial barriers, builds community through collaboration and outreach, and expresses gratitude by supporting students with respect and care. Together, We Rise—creating opportunity, fostering belonging, and shaping a stronger future for our region and beyond.

Requirements

• Bachelor's degree or Associates Degree with 2 years of experience working in a higher education environment

Nice To Haves

• 1 year of direct Student Services experience in a University setting
• Experience with an integrated student information system PeopleSoft preferred)
• Experience working with desktop hardware and standard business software programs (e.g., Word, Excel, Teams)
• Knowledge of various financial aid programs managed by the Financial Aid Office (e.g. federal and state aid programs, Veterans benefits, scholarships etc.)
• Bilingual in Spanish, Hmong, Oneida, or Somali

Responsibilities

• Assists in collecting, preparing, and analyzing financial aid data for stakeholders
• Triages processes or applications if issues arise
• Awards financial aid to qualifying students
• Audits financial aid applications for awarding financial aid to qualifying students according to established policies and in compliance with federal and state regulations
• May hire, train, and supervise student employees
• Serves as a point of contact to third party stakeholders about financial aid information and processes

Benefits

• The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees.
• For benefits eligible positions, this includes several health insurance options, with annual deductibles as low as $250/individual and $500/family.
• Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts.
• We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service.
• The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.
• In addition, eligible employees receive several types of paid leave benefits, which are prorated for employees working less than 100%.
• This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave.
• Eligible employees earn 13-27 days of vacation each year, depending on years of service and employment type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees