Financial Aid Freshman Advisor

Shorter College, Inc.•Rome, GA

21d•Onsite

About The Position

The financial aid advisor has the primary responsibility of packaging financial aid for all incoming students. The advisor communicates financial aid packages to students and their families and assists with any questions they might have. The financial aid advisor is responsible for creating PowerPoints for student orientations and is also the presenter at events such as Preview Days, Orientation Week, and high school financial aid nights.

Requirements

Exceptional customer service skills required
Strong analytical abilities
Ability to manage multiple priorities and maintain attention to detail
Maintain confidentiality of student records
Stay up to date on federal, state and institutional financial aid policies
Ability to quickly and accurately learn and implement new processes
Some travel will be required

Nice To Haves

Bachelor’s degree preferred
Experience in PowerFAIDs and Jenzabar preferred

Responsibilities

Import student data from admissions into PowerFAIDS while monitoring data and process integrity
Coordinate with admissions the scholarship amounts for incoming students.
Help ensure financial aid awards for student athletes are in compliance with NCAA regulations.
Evaluate student eligibility for federal and state aid programs.
Process federal, state, and institutional financial aid for all incoming students accurately and in a timely manner complying with all applicable policies and procedures.
Counsel with parents and students as necessary to explain their financial aid package and options for paying the remaining balance on their bill.
Supervise student workers in the financial aid office
Ensure students are completing financial aid tasks in a timely and efficient manner
Assist with monitoring Office mail, e-mail, and phone communications and responding in a timely manner
Prepare presentation and materials at all new student orientations
Assist Residence Life staff by being part of the team that represents Financial Aid staff at all move-in days
Other duties as assigned