Financial Aid Counselor

SPALDING UNIVERSITY•Louisville, KY

2d•Onsite

About The Position

Under the general supervision of the Director of the Office of Financial Aid, the Financial Aid Coordinator provides assistance to students, faculty and administrators of the University answering questions regarding student accounts, general financial aid inquiries, and enrollment and registration.

Requirements

Bachelor’s degree required. In lieu of a bachelor’s degree, a High School diploma/G.E.D. equivalent and five (5) years of experience in financial aid office in higher ed will be considered.
Excellent customer service skills and ability to multi-task.
Proficient in Excel, Microsoft work and Outlook

Nice To Haves

Experience with Colleague Financial Aid Module a plus.

Responsibilities

Advise students/families about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning while individualizing information to the particular needs and situation of the student.
Assist in the packaging process for awards made to students from the federal and state aid programs.
Assist students and families with general questions regarding financial aid applications, loans and other forms.
Keep abreast of all current federal, state and institutional policies regarding various financial aid programs.
Respond to inquiries and resolve problems or make the appropriate referral.
Assist with running processes within the student operating system necessary for support and flow of financial aid office procedures.
Perform miscellaneous job-related duties as assigned
Attend workshops and open house events as required.
Other duties as assigned.