Financial Aid Counselor I - Sr II AS7165

Oklahoma State University • Tulsa, OK

12d • $19 - $29 • Onsite

About The Position

Provide financial aid counseling for students and parents. Certify eligibility for specific loan, scholarship, and test fee waiver programs. Participate in the recruitment and retention of students at Oklahoma State University.

Requirements

• Bachelor's degree (must be conferred on or before agreed upon start date)
• No experience required for Financial Aid Counselor I level
• Strong interpersonal skills
• Excellent listening, verbal and written communication skills
• Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation
• Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts of customer service
• Ability to clearly communicate in a presentation setting to groups and to individuals
• Ability to incorporate the need for confidentiality of information into every aspect of the job
• Ability to work effectively with students who become angry or upset
• Must display a consistent attitude of customer service

Nice To Haves

• Customer service experience preferred
• Experience working with students in a collegiate setting
• Public speaking experience
• Experience working in an online computer environment or with personal computer applications
• Experience working with the financial aid process and a background in personal finance

Responsibilities

• Provide financial aid counseling for students and parents.
• Certify eligibility for specific loan, scholarship, and test fee waiver programs.
• Participate in the recruitment and retention of students at Oklahoma State University.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level