Financial Aid Counselor

Morris Brown College•Atlanta, GA

1d•Onsite

About The Position

Morris Brown College seeks a dynamic, highly skilled Financial Aid Counselor to join the Office of Financial Aid. The successful candidate will provide guidance to students, parents, and prospective students regarding financial aid and other pertinent financial counseling; help the financial aid team surpass all expectations; make recommendations on awarding policies and procedures to meet College enrollment goals and compliance; and participate in various activities promoting professional development.

Requirements

Bachelor's degree, or equivalent experience, with a focus in finance or counseling
1–3 years of financial aid experience, or an equivalent combination of education and experience
Exceptional customer service orientation
Exceptional oral and written communication skills; able to communicate sensitive and/or complex information in a confidential and straightforward manner
Proficient user of Microsoft Office and experienced in financial database systems
High level of accuracy, self-motivation, strong attention to detail, and the ability to handle a heavy workload
Familiarity with academic environment, policies, and procedures
Excellent organizational skills with the ability to organize and prioritize multiple complex projects and tasks simultaneously
Demonstrated service aptitude and ability to work independently as well as with students, parents, and colleagues

Nice To Haves

Willingness to work additional hours when necessary

Responsibilities

Serves as primary point of contact for current and prospective students
Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, and indebtedness
Uses clear and understandable communication with students, parents, and potential students regarding financial aid counseling
Assists students with estimating their educational expenses to calculate their needs for the year, and preparing a financial plan
Oversees the packaging of federal grants, federal loans, and federal work-study
Conducts verification review for selected students according to federal regulations
Reviews and ensures student aid awards are accurate
Notifies students of changes in eligibility of awards and alternatives to amend the situation
Ensures compliance with all financial aid policies, procedures, and regulations when reviewing financial aid applications; exercises judgment when interpreting federal and state regulations for specific student situations
Assists the Director of Financial Aid in reviews and reports to ensure departmental compliance with regulations
Maintains knowledge of Federal Title IV awards and regulations as well as FERPA
Performs other duties as assigned