Financial Aid Coordinator/ Verification

Louisiana State University•Letterkenny Township, PA

4d•Onsite

About The Position

The Verification Coordinator position within Louisiana State University’s Office of Financial Aid & Scholarships will play a key collaborative role in advancing the university and meeting the student access objectives. The individual, with general oversight from the Senior Coordinator of Operations, will be responsible assisting with interpreting and entering verification documents, communicating conflicts identified in the verification process, and performing calculations for Return of Title IV funds.

Requirements

Bachelor’s Degree
Meets eligibility to obtain National Student Loan Database System access and must not be in default on a student loan.
Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Experience working in financial aid or equivalent student services setting in higher education.
Knowledge of best practices in financial aid
Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills
Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals.
Active Listening
Communication
Confidentiality
Critical Thinking
Customer-Focused
Decision Making
Policy Knowledge
Time Management
Valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment.

Nice To Haves

High level of fluency in Spanish, written and verbal, preferred.
Posting skills

Responsibilities

Interpret and enter verification action items to admitted and continuing students.
Identify and resolve discrepancies in self-reported information against actual documentation for the pool selected for verification.
Communicate conflicts identified in the verification process and information needed for resolution.
Interpret subsequent transactions of the Free Application for Federal Student Aid (FAFSA) that may be received for a student to determine if conflicts exist. If conflicts exist, request the appropriate verification action item on the student’s account and communicate the conflict.
Review the transfer monitoring report provided to us by the U.S. Department of Education for mid-year transfer students. This report is utilized to help determine the amount of aid that a mid-year transfer student may be eligible to receive.
Perform calculations in accordance with the regulations for the returning of Title IV funds to the appropriate programs within the time frame allotted by the Department of Education.
Responsible for monitoring posting of refunds for any Title IV funds returned to the Department of Education by a student officially or unofficially resigning and have received federal student aid.
Special projects as assigned (10%)
Serves as a rotating member of the satisfactory academic progress appeals committee.
Represent LSU and the Office of Enrollment Management & Student Success at professional functions and recruiting events.