Part--Time Financial Aid Assistant

Highland Community College • Freeport, IL

10d • Onsite

About The Position

Highland Community College is seeking a part-time Financial Aid Assistant, working 28 hours per week. This role involves providing direct customer service to students and acting as a campus resource for information on federal, state, and private financial aid, as well as veteran's educational benefits.

Requirements

• High School diploma required.
• Minimum of two years of office or customer service work experience.
• Attention to detail and strong interpersonal skills.
• Understanding of Financial Aid, Admissions & Records, and Academic Advising processes.
• Basic understanding of functions of departments and areas around campus.
• Proficiency with computers.
• Ability to learn new software applications.

Nice To Haves

• Associate's degree preferred.

Responsibilities

• Review incoming financial aid documents for completeness, accuracy, and required signatures.
• Assist students with completing the Free Application for Federal Student Aid (FAFSA).
• Answer questions and resolve issues regarding federal, state, and private financial aid and veteran's benefits.
• Submit and transmit financial aid information using Department of Education and Department of Veterans Affairs software.
• Verify student information and maintain up-to-date student records.
• Maintain confidentiality in handling sensitive student records.

Benefits

• Become a valued member of a campus community that is committed to shaping the future of our communities by providing quality education and learning opportunities.
• Play a meaningful role in helping students achieve their educational and career goals.
• Work in a synergistic and supportive environment where your contributions make a difference.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED