Financial Aid Advisor
About The Position
Are you passionate about helping students navigate their financial future and making a tangible impact on their educational journey? As a Financial Aid Advisor at our Lisle, IL campus , you’ll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process. If you’re detail-oriented, compassionate, and thrive in a collaborative, fast-paced environment, this role is perfect for you! If you have a finance/loans background, we encourage you to apply! What We Offer: $23 - 25/hr Paid Training Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND eligible dependents for programs offered at UTI and Concorde Paid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday) Retirement Matching : 50% match on the first 6% of your contributions after 90 days Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance : Health, vision, and dental coverage for you and your dependents Pet Insurance : Competitive coverage for your furry family members through ASPCA Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment
Requirements
- Education: High School Diploma or GED required; some college coursework preferred
- Experience: at least 2 years in customer service or finance/loans industry; 2 years in Financial Aid preferred
- Title IV: experience highly preferred
- Skills: Excellent customer service and communication skills
- Strong ability to handle difficult conversations about finances
- Strong organizational skills and attention to detail
- Proficiency with computer applications (Word, Excel, SharePoint)
Responsibilities
- Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
- Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles .
- Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.
- Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
- Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.
Benefits
- $23 - 25/hr
- Paid Training
- Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND eligible dependents for programs offered at UTI and Concorde
- Paid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
- Retirement Matching : 50% match on the first 6% of your contributions after 90 days
- Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
- Competitive Insurance : Health, vision, and dental coverage for you and your dependents
- Pet Insurance : Competitive coverage for your furry family members through ASPCA Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
