Financial Aid Advisor

Universal Technical Institute • Houston, TX

5d • Onsite

About The Position

Are you passionate about helping students navigate their financial future and making a tangible impact on their educational journey? As a Financial Aid Advisor, you’ll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process. If you’re detail-oriented, compassionate, and thrive in a collaborative, fast-paced environment, this role is perfect for you!

Requirements

• High School Diploma or GED required
• 3 years in customer service or sales
• 2 years in Financial Aid preferred
• Title IV: experience preferred
• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Proficiency with computer applications (Word, Excel, SharePoint)

Nice To Haves

• some college coursework preferred

Responsibilities

• Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
• Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
• Identify and address barriers to starting or continuing school with creative and effective solutions.
• Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
• Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.

Benefits

• Paid Training
• Tuition Waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• 50% match on the first 6% of your contributions after 90 days
• 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Health, vision, and dental coverage for you and your dependents
• Competitive coverage for your furry family members through ASPCA
• Eligibility starts first of the month following completing one full month of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED