Financial Aid Advisor/Reception Representative
About The Position
This position will be the primary staff assistant to a department or program manager. The position will be at the front line of greeting, referring, and assisting visitors, students, parents, staff, and others for the Office of Financial Aid & University Scholarships. This position will manage data collection and analysis, conduct research, and reconcile financial or informational records to ensure accuracy. Preparation of technical reports and the composition of professional correspondence, including memos, emails, and letters. Administrative responsibilities include comprehensive records management, use of advanced office technology, and maintenance of departmental filing systems, including compiling records, organizing and maintaining files, and posting information. Prompt email correspondence and daily mail distribution. Photocopying and scanning of documents. This position will moderate and facilitate the Financial Aid Walk-in Zoom hours and compile the associated reporting information. Scheduling and assisting the department or program manager with work-study students’ calendars, possible review or approval of payroll, and assisting and participating in outreach events, including but not limited to communication to students and parents on requirements and deadlines, and other duties as assigned.
Requirements
- Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Nice To Haves
- Experience with database software such as Banner
- Experience working with students or in higher education
- Experience working with scanning software
Responsibilities
- Greet, refer, and assist visitors, students, parents, staff, and others for the Office of Financial Aid & University Scholarships.
- Manage data collection and analysis.
- Conduct research and reconcile financial or informational records to ensure accuracy.
- Prepare technical reports and compose professional correspondence, including memos, emails, and letters.
- Perform administrative responsibilities including comprehensive records management, use of advanced office technology, and maintenance of departmental filing systems.
- Compile records, organize and maintain files, and post information.
- Handle prompt email correspondence and daily mail distribution.
- Photocopy and scan documents.
- Moderate and facilitate Financial Aid Walk-in Zoom hours and compile associated reporting information.
- Schedule and assist the department or program manager with work-study students’ calendars.
- Potentially review or approve payroll.
- Assist and participate in outreach events, including communication to students and parents on requirements and deadlines.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
