Financial Aid Advisor II

Iowa State University•Ames, IA

17h•Onsite

About The Position

Help students turn financial aid into a path toward achieving their educational goals. As a Financial Aid Advisor II, you’ll guide students and families through financial aid options, applications, awards, scholarships, eligibility requirements, and policies. You’ll provide individualized advising and financial literacy support while handling more in-depth financial aid processing to ensure students receive accurate and timely assistance. You’ll also help maintain compliance with federal, state, and institutional regulations while supporting the administration of federal, state, and private aid programs. In this role, you’ll review student eligibility and adjust financial aid packages, resolve account holds, monitor enrollment and withdrawal activity, coordinate outside aid, and maintain federal financial aid systems such as Federal Student Aid, COD, and NSLDS. You’ll also provide individual advising and group presentations to help students and families better understand their financial aid and financial literacy resources. We’re looking for a student-focused, detail-oriented financial aid professional who can navigate complex regulations while providing exceptional service to students and families. The ideal candidate has experience administering financial aid programs, interpreting financial aid policies and regulations, and using financial aid systems and processing tools. Strong problem-solving, analytical, organizational, and communication skills are essential, along with the ability to manage multiple priorities and work effectively both independently and as part of a team. This is a one-year term position, with the potential for renewal based on funding availability.

Requirements

Bachelor’s degree and 2 years of related experience
Student-focused, detail-oriented financial aid professional
Ability to navigate complex regulations while providing exceptional service to students and families.
Experience administering financial aid programs
Experience interpreting financial aid policies and regulations
Experience using financial aid systems and processing tools
Strong problem-solving, analytical, organizational, and communication skills
Ability to manage multiple priorities and work effectively both independently and as part of a team
Legally authorized to work in the U.S. on an ongoing basis without sponsorship

Nice To Haves

Experience administering federal, state, and institutional financial aid programs.
Experience using Federal Student Aid, COD, NSLDS, or other financial aid systems.
Experience interpreting and applying federal, state, and institutional financial aid regulations and policies.
Experience providing financial aid advising and counseling to students and families.
Experience with financial aid processing, including eligibility review, award adjustments, account holds, and outside aid coordination.
Analytical and problem-solving skills

Responsibilities

Guide students and families through financial aid options, applications, awards, scholarships, eligibility requirements, and policies.
Provide individualized advising and financial literacy support.
Handle in-depth financial aid processing to ensure students receive accurate and timely assistance.
Maintain compliance with federal, state, and institutional regulations.
Support the administration of federal, state, and private aid programs.
Review student eligibility and adjust financial aid packages.
Resolve account holds.
Monitor enrollment and withdrawal activity.
Coordinate outside aid.
Maintain federal financial aid systems such as Federal Student Aid, COD, and NSLDS.
Provide individual advising and group presentations to help students and families better understand their financial aid and financial literacy resources.