Financial Aid Advisor I
Bryant & Stratton College Careers•North Chesterfield, VA
•Onsite
About The Position
Bryant & Stratton College is seeking a full-time Financial Aid Advisor for its Richmond - Chesterfield Campus. This is an in-person, 40-hour work week, non-exempt position. The role involves providing customer service to internal and external customers through phone, email, and in-person interactions. The advisor will counsel students and parents on financial aid eligibility, application procedures, student budget development, and debt management.
Requirements
- Associate degree required in related field.
- Skills in planning, prioritizing, problem solving, scheduling, evaluating, and organizing.
- Excellent communication skills with the ability to motivate and work with diverse groups.
- Strong technological skills, attention to detail, and accuracy are a must.
- Must thrive on working in a fast-paced multi-tasked environment where attention to detail is a must.
- Must possess a drive for excellence.
- Background check is required.
Nice To Haves
- Bachelor’s degree preferred.
- Knowledge of Federal Title IV highly preferred.
- Experience with regulatory agencies and customer driven environments is helpful.
Responsibilities
- Accurately and efficiently package, award, and advise students on financial aid, with a combination of in-person and virtual appointments utilizing Microsoft Teams.
- Completing all steps in the process in a timely manner.
- Interpret regulatory criteria, standards, policy, and procedures to meet compliance requirements.
- Develop a working knowledge of all student financial aid programs administered by the Financial Aid Office.
- Responsible for developing and maintaining working relationships with other departments on campus to achieve enrollment and retention goals.
- Manage financial aid document retention and archives.
- Maintain file accuracy for active and inactive students.
- Actively participate to ensure timely delivery of assistance and services given to students, mostly via Microsoft Teams and face-to-face on-campus.
- Prepare student accounts for payments, graduation, and withdrawals.
- Balance demands for student entrance with regulatory requirements.
- Other duties as assigned by your manager.
Benefits
- Competitive salaries
- Medical/dental/vision insurance
- Generous paid time off
- 401K
- Company-paid college tuition for associates and their families
- Public Service Loan Forgiveness eligible employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
