Financial Advisor - Gastro

CoxHealth•Springfield, MO

1d•Onsite

About The Position

The Financial Advisor is responsible for answering questions about billing information and establishing estimates for patients who have a scheduled medical service or procedure. The Financial Advisor works with the patient to establish payment schedules, discuss the financial responsibility and collects prepayments in accordance with CMG policy. The Financial Advisor also monitors overdue accounts, researches accounts and recommended payment plans and works with insurance companies to obtain predetermination or authorization for certain procedures. This position works alongside different departments system wide in order to deliver excellent care and customer service for CoxHealth patients.

Requirements

High School Diploma or Equivalent
Excellent verbal and written communication skills
Able to work independently and collaboratively in teams
Self starter
Proficient in using computers and computer systems
Ability to multi-task and have attention to detail

Nice To Haves

Medical billing experience
Claims processing knowledge
Familiar with the insurance industry and collection process

Responsibilities

Answering questions about billing information
Establishing estimates for patients who have a scheduled medical service or procedure
Working with the patient to establish payment schedules
Discussing financial responsibility
Collecting prepayments in accordance with CMG policy
Monitoring overdue accounts
Researching accounts and recommended payment plans
Working with insurance companies to obtain predetermination or authorization for certain procedures
Working alongside different departments system wide in order to deliver excellent care and customer service for CoxHealth patients