Financial Advisor

CUYUNA REGIONAL MEDICAL CENTER•Crosby, MN

6d•$20 - $30•Onsite

About The Position

The Financial Advisor role centers on assisting uninsured or underinsured patients by securing insurance coverage or charity care, enhancing patient access to medical services. This position requires interaction with various stakeholders including government agencies, insurance companies, and directly with patients to coordinate benefits and manage medical bill payments. Responsibilities extend to setting up prepayment plans for significant medical procedures and handling sensitive financial information with discretion. The role demands a high level of customer service to ensure patient satisfaction and contribute to the facility's broader financial goals. Work may involve rotating shifts, including weekends and holidays, to meet the healthcare needs of the community. About the Business Office Department Financial Integrity, Patient Focus| What makes our Business Office truly special is the deep sense of connection, dedication and longevity within our team. Our Team thrives on flexibility and the desire to learn, knowing that every day presents new challenges. We embrace the evolving nature of our work with compassion and a commitment to problem-solving, critical thinking, and clear communication, all aimed at ensuring the financial side of healthcare operates smoothly, ethically, and transparently. Our patients have placed their trust in us to meet their healthcare needs, and we strive to manage their financial accounts with that same level of care and attention. Whether we're processing claims, managing reimbursements, analyzing revenue cycles, or training staff on financial policies, every task we take on is done with a focus on fairness, accuracy, and efficiency. While many of us didn’t initially set out for a career in healthcare finance, we’ve discovered a profound sense of purpose in helping our patients through the financial aspect of their health journey. Providing them with the support, guidance, and clarity they need to navigate what can often feel like a complex and overwhelming process.What makes our Business Office truly special is the deep sense of connection, dedication and longevity within our team. Our Team thrives on flexibility and the desire to learn, knowing that every day presents new challenges. We embrace the evolving nature of our work with compassion and a commitment to problem-solving, critical thinking, and clear communication, all aimed at ensuring the financial side of healthcare operates smoothly, ethically, and transparently. Our patients have placed their trust in us to meet their healthcare needs, and we strive to manage their financial accounts with that same level of care and attention. Whether we're processing claims, managing reimbursements, analyzing revenue cycles, or training staff on financial policies, every task we take on is done with a focus on fairness, accuracy, and efficiency. While many of us didn’t initially set out for a career in healthcare finance, we’ve discovered a profound sense of purpose in helping our patients through the financial aspect of their health journey. Providing them with the support, guidance, and clarity they need to navigate what can often feel like a complex and overwhelming process.

Requirements

Successful completion of data entry, general clerical, ten key, and financial advisor standards administered by Cuyuna Regional Medical Center Human Resources staff
High School Diploma or GED
Obtain MNSure certification (or related agency) within three (3) months and continuing with ongoing mandatory education for the certification as assigned by the state (or related agency)

Nice To Haves

Independent worker
Problem-solving skills
Effective communicator
Handles confidential information
Adaptable
Resilient
1-3 years experience
Associates Degree in Accounting or related field

Responsibilities

Assisting uninsured or underinsured patients by securing insurance coverage or charity care.
Enhancing patient access to medical services.
Interacting with government agencies, insurance companies, and patients to coordinate benefits and manage medical bill payments.
Setting up prepayment plans for significant medical procedures.
Handling sensitive financial information with discretion.
Providing a high level of customer service to ensure patient satisfaction.
Contributing to the facility's broader financial goals.