Financial Access Specialist 1
About The Position
UW Medicine Insurance Eligibility and Financial Counseling Services Team (IECS) has an outstanding opportunity for a Patient Financial Counselor - Front Desk Patient Support. This is an onsite position at Harborview Medical Center. The role involves acting as a patient advocate, independently reviewing patient concerns for appropriate action, and providing scheduling for counseling with funding options. The work supports the patient financial services and patient relations goals of the hospital. The specialist will provide prompt and courteous insurance clearance service using excellent communication skills with internal and external customers and be part of a team dedicated to supporting UW Medicine where Patients Are First.
Requirements
- High school diploma or GED certificate
- One year of experience in a medical office setting
- An equivalent combination of education and experience may substitute for stated requirements
Responsibilities
- Schedule patients and determine appropriate financial assistance opportunities
- Manage all aspects of UW Medicine’s Financial Assistance front-desk processes
- Appropriately access patient’s needs and potential funding
- Document the progress of each case in Epic notes
- Act as a liaison to the billing department
- Demonstrates knowledge and understanding of patient privacy rights
- Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties for authorized purposes only
Benefits
- Benefits for this position are detailed at https://www.washington.edu/jobs/benefits-for-temporary-per-diem-and-less-than-half-time/
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
