Financial Access Specialist 2

University of Washington Medical Center • Washington, DC

2d • $25 - $36 • Remote

About The Position

UW Medicine Patient Financial Access Services – Finance Access Clearance Team (FACT) has an outstanding opportunity for a Financial Access Specialist 2. The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services. Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls.

Requirements

• High School diploma or GED certificate
• One year of experience in a medical office setting
• An equivalent combination of education and experience may substitute for stated requirements

Responsibilities

• Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers
• Areas of coverage may include: emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, crime victims and other coverages
• Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services
• Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators
• Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG
• Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization
• Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients
• Collect payments and process using cash drawer in EPIC
• Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature

Benefits

• outstanding benefits
• opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED