Finance Product Owner-Velocity Claim Payment Operations- Remote AZ

Blue Cross Blue Shield of Arizona•Phoenix, AZ

1d•Remote

About The Position

This leader will work with key business, vendors and IT partners to develop strategic plans for the technologies impacting the company. Works to deliver features defined for providing methodology process policies, practices, guidance and tools to the organization. The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.

Requirements

3 years of experience in healthcare, insurance or finance field with emphasis on Business Analysis and/or computer technology including EDI, financial systems or system interfaces
2 years of experience in a role with demonstrated ability to communicate with diverse groups of people inside and outside of the business
3 years of experience in decomposing high-level initiative information and evaluating the components to forecast work effort required
2 years of experience with multiple LOB claims processing, and payments; overpayment recoveries
High-School Diploma or GED in general field of study (All Levels)
Achievement of agile product owner certification within 12 months of placement
Intermediate PC proficiency, including Excel, Word and Access
Intermediate proficiency in spreadsheet, database, project management, and word processing software
Demonstrate an advanced knowledge of and experience with the development of business requirements, user acceptance testing and their supporting toolsets.
Intermediate knowledge of Microsoft Applications and Suites, Windows Server, and networking applications
Strong understanding of file handling and data translation
Strong understanding of project management and agile best practices and quality improvement principles.
Intermediate understanding of IT technologies
Ability to effectively break down barriers to maintain progress on initiatives
Strong analytical skills to support independent and effective decisions
Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
Perserverance in the face of resistance or setbacks.
Creativity and innovative problem-solving abilities
Effective interpersonal skills and ability to maintain positive working relationship with others.
Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Systems research and analysis.
Ability to write and present business documentation.
Experience working with and managing third parties
Extensive experience and judgment necessary to plan and accomplish goals.
Knowledge of business requirements development and user acceptance testing.
Ability to maintain confidentiality and privacy
Analytical knowledge to generate reports based on available data and make decisions based on reported data

Nice To Haves

5 years of experience in healthcare, insurance or finance field with emphasis on Business Analysis and/or computer technology including EDI, financial systems or system interfaces
4 years of experience in a role with demonstrated ability to communicate with diverse groups of people inside and outside of the business
3 years of experience working with Agile / Scrum work environments as a product owner, writing user stories, and following the development process through user story acceptance (All Levels)
2 years of experience with payments and back-end payment infrastructure; processing and routing (Credit, Debit, ACH)
Knowledge of BCBS Association Federal Employee Program (FEP) and BlueCard programs and claims processes.
Bachelor’s Degree in Computer Science, Information Systems, Business, or related field (All Levels)
Agile Product Owner Certification
Advanced skill in use of office equipment, including copiers, fax machines, scanner and telephones
Advanced PC proficiency
Intermediate knowledge of BCBSAZ applications
Impeccable project leadership skills
Solid technical ability and problem solving skills
knowledge of internal departments and operations
Strong technical documentation skills and a strong ability to translate technical concepts so that they are easily understood by laymen.

Responsibilities

Plan, direct, and coordinate projects to ensure goals and objectives are accomplished within prescribed time frames and funding parameters.
Accountable for the product backlog and prioritization of user stories with team members
Create business user stories
Share and decomposes Features into user stories (non-technical)
Develop a deep understanding of the customer and product needs
Recognized voice of the business to the team
Work closely with project managers to represent capabilities and features at team level
Ensure traceability between requirements to features to user stories
Review of test cases against user stories acceptance criteria
Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the Product Manager
Actively participate in Product Backlog grooming sessions, retrospectives, defect management and project team’s release planning sessions
Accessible for the team to answer questions, and during Sprint planning sessions, and Daily Scrum
Own the continual acceptance criteria for business value story user stories
Create and deliver presentations.
Lead, instruct, direct and check the work of other team members.
Provide input for team member performance reviews.
Formally accept the user stories once all acceptance criteria are met
Assist management in project support and project resource planning.
Facilitate and/or create new procedures and processes that support advancing technologies or capabilities
Evaluate high-level project information and assess project components to forecast work effort required
Ensure Service Level Agreements between department and operational or technical areas are met
Provide peer-level review and mentoring to level 1
Participate in corporate quality and data governance programs
Perform all other duties as assigned
Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.
Build synergy with a diverse team in an ever changing environment.
Mentor team members and peers
Ability to build lesson plans and deliver lessons to team members