Finance Product Development & Marketing Specialist

American Honda Motor Co., Inc.•Torrance, CA

3d•$84,600 - $126,900•Onsite

About The Position

The purpose and function of Vehicle Service Contract (VSC) Operations department is to service all Honda Care and Acura Care related matters that occur after the date of contract purchase, including VSC claim adjudication and monitoring. Our goal is to influence Honda and Acura customer and dealer loyalty through premier service levels. The Business Development Specialist is responsible for the oversight of auto-vehicle service contracts and ancillary products. Within the daily scope of responsibilities are product marketing & promotion, sales forecasting, penetration rates, analysis of current and historical performance trends, management of dealer incentive programs and developing and creating products and programs that enhance the profitability of both Honda and Dealers with the ultimate goal of improving customer loyalty and retention. We are looking for people to improve Honda’s brand recognition and help boost financial growth. This position also contributes to the support and training of Field, Sales, and Marketing departments from both AHM and AHFC.

Requirements

BS. and/or BA degree in business preferably marketing, finance, management, or Communication
Strong knowledge of vehicle service contracts, products, and services
Five years of work experience working with dealers and vehicle components in an automotive corporate environment
Self-motivated with strong analytical, organizational and project management skills
Previous experience working in an analytical capacity
Ability to work in a team environment
Experience with project management tools such as schedules, work plans, Microsoft Project, etc.
Experience with use of Excel and PowerPoint. PC proficiency in MS Windows environment including Word and Access
Ability to manipulate and analyze raw data
Attention to detail with reliable documentation skills

Responsibilities

Execute strategies to achieve sales, profitability, and dealer satisfaction targets
Establish National level objectives and review trends
Support and implement changes to programs, initiatives, dealer incentives, and market strategies
Act as project lead for inter- and intra-company projects supporting strategy development, including communication to senior leadership
Promote and communicate company direction and initiatives
Develop, Create, and Implement new VSC product strategies
Using knowledge of local market conditions, contribute sales information and recommendations to strategic plans and pricing
Act as project lead for inter- and intra-company projects supporting product program development & management, including communication to senior leadership
Represent AHM VSC in industry roundtables
Provide Support to the regional field associates/management (AHM & AHFC)
Represent VSC at local, regional, and national field meetings (AHM & AHFC)
Provide tools, reporting, and training to help the field team to achieve objectives and KPIs
Identify potential opportunities to further expand or improve objectives and KPIs
Analyze current and past performance trends and prepare reports and projections based on trend
Build, maintain, and develop dealership relationships and contacts
Communicate and address issues while maximizing dealer support
Hold on site meetings and training at dealerships
Assist with the management of VSC Operations
Support efforts to meet risk and profitability targets and compliance requirement