Finance Operations Transformation Program, Senior Manager

Apple•Austin, TX

About The Position

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company’s future. Join us, and you’ll have an important role in continuing Apple’s legacy of efficiency and success. We are seeking an experienced Transformation Program Manager to lead strategic initiatives that modernize and optimize finance shared services and operations. This role sits at the center of Apple's efforts to transform end-to-end business processes — including procure-to-pay, order-to-cash, and record-to-report — by re-engineering workflows and deploying emerging technologies. The ideal candidate brings deep operational knowledge of finance shared services environments, a track record of driving large-scale transformation programs, and the ability to effectively communicate with senior leaders. DESCRIPTION The Transformation Program Manager will develop and execute a clear vision and roadmap for transforming finance operations — spanning procure-to-pay, order-to-cash, record-to-report, and adjacent operational processes. Strong stakeholder management is crucial, requiring close collaboration with Finance leadership, IS&T, PMO, and operational teams across regions to ensure successful delivery and adoption of new processes, systems, and ways of working. The Program Manager will also drive initiatives to improve data governance, reporting capabilities, and the use of operational analytics to provide deeper business insights into resource allocation, service provider performance, and system efficiency — while ensuring all transformation efforts maintain strong internal controls and comply with relevant standards and compliance requirements.

Requirements

10+ years of progressive experience in program management, operations, or consulting roles within finance shared services or enterprise operations
Proven experience leading large-scale transformation initiatives, process optimization, and operational controls.
Proven experience in managing, mentoring, and developing direct reports or project teams, fostering a collaborative and high-performing environment.
BS or BA in Business, Operations Management, Finance, Engineering, or equivalent.

Nice To Haves

Direct experience managing or strategizing with managed service providers (MSPs) — including defining SLAs/KPIs, optimizing operating models, driving continuous improvement, and holding partners accountable for transformation outcomes.
Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive significant change in a complex organizational environment.
Strong business acumen coupled with a deep understanding of finance shared services processes (P2P, O2C, R2R).
Strong communication and presentation skills; must be comfortable presenting transformation roadmaps and business cases to senior executives.
Proactive problem solver who presents problems and recommendations simultaneously.
Ability to work comfortably with incomplete information and deal with ambiguity in a fast-paced, high-pressure environment.
Extremely curious; not satisfied with easy or convenient answers; drives issues to root cause.
Ability to maintain strict confidentiality around product launches, strategic data, and other critical initiatives.

Responsibilities

Develop and execute a clear vision and roadmap for transforming finance operations — spanning procure-to-pay, order-to-cash, record-to-report, and adjacent operational processes.
Drive initiatives to improve data governance, reporting capabilities, and the use of operational analytics to provide deeper business insights into resource allocation, service provider performance, and system efficiency.
Ensure all transformation efforts maintain strong internal controls and comply with relevant standards and compliance requirements.
Lead strategic initiatives that modernize and optimize finance shared services and operations.
Transform end-to-end business processes — including procure-to-pay, order-to-cash, and record-to-report — by re-engineering workflows and deploying emerging technologies.
Manage, mentor, and develop direct reports or project teams, fostering a collaborative and high-performing environment.
Lead cross-functional teams, influence stakeholders, and drive significant change in a complex organizational environment.
Present transformation roadmaps and business cases to senior executives.
Present problems and recommendations simultaneously.
Drive issues to root cause.
Maintain strict confidentiality around product launches, strategic data, and other critical initiatives.