Finance Operations Manager

Crossnore Communities for Children • Winston-Salem, NC

5d • $54,000 - $63,000 • Onsite

About The Position

This role plays a critical role in ensuring the financial systems that support our workforce operate smoothly, accurately, and efficiently. The Finance Operations Manager oversees payroll operations, strengthens workforce financial processes, and helps modernize systems across the organization. By ensuring payroll accuracy, regulatory compliance, and strong collaboration between HR and Finance, this position helps maintain trust with employees while supporting the organization’s long-term financial health. This role also partners with leadership to improve operational efficiency, transitioning manual processes into modern digital systems and strengthening workforce financial reporting. The work of the Finance Operations Manager directly supports our ability to grow responsibly while remaining focused on our mission to serve children and families.

Requirements

• Bachelor’s Degree in Accounting, Finance, Human Resources, Business or related field.
• 3+ years experience managing payroll systems, including payroll processing, deductions, tax reporting, and payroll reconciliations.
• Experience improving operational workflows, implementing system efficiencies, or transitioning manual processes to digital systems required.
• Payroll administration and payroll processing
• Payroll tax reporting and compliance (federal and state wage and hour laws)
• HRIS payroll systems and system integrations
• Financial reporting and reconciliations
• Payroll tax filings (W-2, 1099, payroll journals)
• Data analysis and financial data interpretation
• Accounting systems and general ledger processes
• Advanced Excel and Google Sheets proficiency
• Audit preparation and documentation
• Payroll compliance and regulatory monitoring
• Workflow analysis and process improvement
• Digital transformation and systems implementation
• Financial operations management
• Budget tracking and workforce cost reporting
• Standard operating procedure development
• Project management and operational efficiency
• Cross-functional collaboration (HR and Finance teams)
• Strong written and verbal communication
• Problem solving and critical thinking
• Attention to detail and accuracy
• Organizational and time management skills
• Confidentiality and ethical judgment
• Customer service and employee support
• Ability to manage multiple priorities and deadlines

Nice To Haves

• Experience supporting job documentation, workforce data reporting, or organizational structure processes preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Manage and execute biweekly payroll processing, reconciliations, benefit deductions, and payroll tax reporting.
• Ensure payroll data accuracy between HRIS and Finance systems.
• Prepare payroll tax filings including W-2s, 1099s, and required reporting.
• Conduct reconciliations and account analysis for payroll-related financial accounts.
• Research payroll inquiries and prepare payroll reports as requested.
• Support month-end closing procedures related to payroll and assigned accounts.
• Process 401(k) and other payroll-related benefit contributions.
• Assist in audit preparation and provide documentation for financial and payroll audits.
• Monitor regulatory changes impacting payroll compliance.
• Develop and maintain standard operating procedures for payroll and workforce financial processes.
• Evaluate payroll and workforce financial workflows and recommend improvements.
• Transition manual processes into efficient digital workflows.
• Generate payroll and workforce cost reports for HR and Finance leadership.
• Support position control tracking and workforce budget alignment.
• Assist with system implementations that improve financial data accuracy and operational efficiency.
• Serve as a liaison between HR and Finance to improve system integrations.
• Provide guidance to staff and managers on payroll procedures and systems.
• Ensure payroll aligns with employee lifecycle changes in the HRIS.
• Support job classification documentation and pay band records.
• Assist HR leadership with workforce financial reporting and documentation.
• Collaborate with Finance team members to maintain high standards of service and financial accuracy.
• Perform additional related duties as needed.

Benefits

• Defined Contribution Benefits Plan including options for: Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance Life, Short-Term Disability, and Long-Term Disability Plans Critical Illness and Accident Coverage Options Flexible Spending Plan
• 401k with Employer Match (up to 6%)
• Paid Parental Leave - Based on Tenure
• Ongoing Training
• 20 Days PTO, 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager