Finance Operations Manager – Global Reconciliation

U.S. Bank National Association • Minneapolis, MN

13h • $92,820 - $109,200 • Hybrid

About The Position

The Finance Operations Manager – Global Reconciliation is a senior leadership role responsible for leading a reconciliation team within a complex global financial operations environment. This role will provide visible on-site leadership in Minneapolis while supporting a team through significant transformation, including work moving to Chennai, collaboration across global teams, and migration to a new reconciliation system. The leader will be responsible for team development, operational execution, reconciliation quality, balance sheet control, disciplined escalation, and supporting change across the reconciliation function.

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically five or more years of relevant experience

Nice To Haves

• Bachelor's degree in Finance, Accounting, Business Administration, or related discipline, or equivalent work experience.
• Significant experience in financial operations, accounting operations, reconciliations, risk management, control functions, banking operations, or payments.
• Prior leadership experience with the ability to lead, support, motivate, and coach teams through change.
• Experience working through projects, transformations, organizational change, transitions, migrations, or operating model changes.
• Experience with reconciliation platforms such as BlackLine, IntelliMatch, TLM, Frontier, or equivalent solutions.
• Strong knowledge of financial controls, risk management principles, operational governance, reconciliation quality, and balance sheet integrity.
• Experience working in global delivery models, offshore/GCC environments, or across geographically dispersed teams.
• Strong communication, leadership presence, stakeholder management, and ability to influence across Finance, Operations, Technology, Risk, Audit, Compliance, Controllership, Business Line stakeholders, and global partners.
• Experience supporting audits, regulatory reviews, and control-related activities.

Responsibilities

• Lead, motivate, coach, and develop a team of reconciliation professionals through organizational change and ongoing transformation.
• Create an environment of accountability, collaboration, engagement, and continuous improvement.
• Identify, support, and develop individual strengths and future leadership capabilities across the team.
• Establish clear expectations while helping maintain employee engagement and operational stability during periods of change.
• Provide oversight of daily, weekly, monthly, and quarterly reconciliation activities to support accuracy, timeliness, control requirements, and balance sheet integrity.
• Support reconciliation quality, certification ownership, disciplined escalation, root cause analysis, and sustainable issue resolution.
• Monitor aged items, exceptions, trends, and unresolved breaks to identify potential risks and support proactive issue management.
• Partner with Risk, Audit, Finance, Operations, and Technology teams to strengthen the control environment and support control effectiveness.
• Operate effectively within a global organizational structure spanning multiple locations, time zones, and business partners.
• Partner closely with global leaders, Chennai/GCC teams, and teams in Europe to support consistent execution, service delivery, and stakeholder alignment.
• Support the leader and reconciliation team in Chennai through close partnership and ongoing coordination.
• Drive accountability across geographically dispersed teams while maintaining strong relationships with key stakeholders.
• Help lead teams through transformation, including work moving to Chennai, operating model changes, process improvement, and migration to BlackLine.
• Support strategic initiatives related to GCC expansion, process optimization, system migration, and operating model transformation.
• Translate strategic objectives into practical execution plans for the team.
• Drive adoption of new processes, tools, and ways of working while maintaining focus on reconciliation quality and operational execution.
• Provide visible on-site leadership in Minneapolis and participate in strategy, project, and decision-making discussions when the manager is not on site.
• Build effective partnerships with Finance, Operations, Technology, Risk, Audit, Controllership, Business Line stakeholders, Deloitte, and BlackLine as appropriate.
• Communicate clearly with senior leaders and stakeholders, providing concise and actionable information.
• Advocate for team priorities, risks, resource needs, and employee development while demonstrating the confidence to speak up, influence, and escalate when needed.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior