Finance Operations Intern

C.H. Robinson•Eden Prairie, MN

About The Position

The Finance Operations Intern supports key accounts receivable, collections, and cash application processes that contribute to the organization’s financial health. The intern works with finance professionals and business stakeholders, develops analytical and problem-solving skills, and contributes to projects that support cash flow management and customer payment processes. The paid internship begins with an interactive onboarding program covering C.H. Robinson, its technology, processes, and culture. Interns are integrated into teams and work alongside finance operations professionals, gaining exposure to global accounts receivable and collections functions. The role also provides exposure to international commerce, customer financial operations, and process improvement initiatives.

Requirements

  • Junior or senior standing in an undergraduate program pursuing Finance, Accounting, Business Administration, Economics, or a related field.
  • Experience with accounts receivable, collections, cash application, accounting, or financial analysis through coursework, projects, or internships.
  • Interest in finance operations, order-to-cash processes, accounts receivable, corporate accounting, or financial automation.
  • Demonstrated leadership through student organizations, work experience, athletics, or community involvement.

Nice To Haves

  • Strong analytical, problem-solving, and organizational skills, with high attention to detail.
  • Proficiency in Microsoft Excel and ability to analyze, interpret, and work with financial data.
  • Strong verbal and written communication skills and ability to interact professionally with internal and external stakeholders.
  • Ability to manage multiple priorities in a deadline-driven, team-oriented environment.
  • Driven, enthusiastic, and highly motivated, with a desire to learn and grow within finance operations.
  • Values a diverse and inclusive work environment.

Responsibilities

  • Support daily cash application activities by researching, validating, and accurately and promptly applying customer payments.
  • Assist with collections by monitoring customer accounts, following up on outstanding balances, and helping resolve payment discrepancies.
  • Research unapplied cash, short payments, deductions, and account exceptions to support accurate account reconciliation.
  • Support monitoring, optimization, and management of AI-enabled collections agents, helping ensure collection activities are effective and customer interactions are appropriately routed.
  • Analyze accounts receivable and collections trends to identify opportunities to improve cash flow and process efficiency.
  • Collaborate with customers, sales teams, and finance partners to resolve billing and payment issues.
  • Participate in projects focused on process improvement, automation, and operational excellence within Finance Operations.

Benefits

  • Three medical plans, including prescription drug coverage.
  • Enhanced fertility benefits.
  • Flexible Spending Accounts.
  • Health Savings Account, including employer contribution.
  • Dental and vision coverage.
  • Basic and supplemental life insurance.
  • Short-term and long-term disability.
  • Paid observed holidays.
  • Two paid floating holidays for U.S. hourly employees.
  • Flexible Time Off (FTO) for U.S. salaried employees, with no accruals or caps.
  • Paid Time Off (PTO) for all other employees in the U.S. and Canada.
  • Paid parental leave.
  • Paid time off to volunteer in the community.
  • Charitable Giving Match Program.
  • 401(k) with 6% company matching.
  • Employee Stock Purchase Plan.
  • Career development, networking, and team-building opportunities.
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