Finance Operations Director
About The Position
We’re looking for an experienced Accounts Receivable Director to lead billing and collections strategy, drive operational performance, and help build scalable processes that support continued growth across a national service organization. This isn’t a “keep the lights on” AR role. This is an opportunity to step into a visible leadership position where your work directly impacts cash flow, operational efficiency, customer experience, and long-term business performance. If you’re energized by building strong teams, solving complex operational challenges, improving processes, and partnering across the business — we’d love to talk.
Requirements
- 8+ years leading high-volume billing and collections operations.
- Proven success reducing DSO and improving collections performance, with measurable impact on cash flow, aging, and overall AR performance.
- Experience working in fast-paced, service-oriented organizations.
- Comfortable navigating complex customer, billing, and operational challenges.
- Bilingual (English/Spanish) required.
- BPO experience required.
Nice To Haves
- Experience with Microsoft Dynamics ERP is strongly preferred.
Responsibilities
- Lead and elevate a high-performing Accounts Receivable team across billing, collections, dispute resolution, and customer account management.
- Drive improvements in cash flow, billing accuracy, collections effectiveness, and revenue cycle performance.
- Partner closely with Finance, Operations, Customer Service, and IT to streamline processes and improve operational scalability.
- Analyze and report on key business metrics including DSO, Aging AR, Net Collection Rate, Average Days to Bill, and Unbilled Revenue.
- Help optimize systems, reporting, workflows, and ERP functionality to create smarter and more efficient processes.
- Build a culture of accountability, collaboration, continuous improvement, and operational excellence.
- Play a strategic role in supporting long-term business growth and operational success.
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Life insurance plus short- and long-term disability
- Generous PTO and 10 company-paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
